Policies

Business

Refund Policy – We reserve the right to return products and refund in all cases

Order Cancellation Policy – We reserve the right to cancel orders in all cases

Shipping Policy:

  1. You can pick up the product at a convenient branch
  2. EMS delivery by Thailand Post:
    • Delivery is only on Monday – Friday, except on public holidays
    • The transfer notification cutoff time is midnight. and delivered on the following Monday – Friday
    • If the transfer is notified after 10:00 a.m., it will be delivered in the next round
    • The product reaches the recipient 1-3 days from the delivery date
    • Check delivery status at http://track.thailandpost.co.th/tracking/default.aspx
  3. Free delivery via the company’s messenger:
    • Only Monday – Friday, except public holidays
    • Only in the Bangkok area
    • We require the recipient’s location, name, phone number, and the day and time for delivery. Reach out to us via Line ID: @sevenfriday during business hours
    • We will deliver upon the customer’s request. Please confirm the shipping method with us before completing your order

Privacy

Our privacy policies cover:

  1. Personal information stored by the company includes name-surname/email/telephone number
  2. Purpose for collecting personal information:
    • To record customer information and history
    • To manage orders and conduct transactions with you
    • To contact you for product delivery
    • To answer questions or contact you in other cases
    • To present programs that provide various benefits
    • To present products Notification of news Various benefits
    • For organizing marketing activities organizing events
    • To follow up and develop the company’s website/application
  3. We will retain your data for the period necessary to fulfill the specified purposes for which the personal data is processed; The retention period for personal data will change depending on the purpose specified for processing that personal data. and taking into account the following factors:
    • The period required for the fulfillment of the storage purpose. or necessity that must exist to provide any service to you
    • Until you withdraw your consent in the case where we rely on consent to process your data
    • We will retain your data for a period not exceeding 5 years from the date the transaction between you and the Company ends
  4. If the customer wants to delete or edit personal information stored by the store or inquire about our privacy policy Can be notified via Line ID: @sevenfriday
  5. Disclosing your personal information to third parties:
    • In carrying out the purposes specified in this Privacy Policy, the Company may disclose your information to the following third parties
      • Companies in the group located abroad which include executives, directors, employees, employees, and/or internal personnel of the said company to the extent relevant and necessary to use your data
      • Company advisors such as auditors, legal advisors, lawyers, or any other expert both inside and outside the company group
      • Website pages, applications, internal press releases of the company, and/or the company’s social media
      • Any other person or organization to which you have given consent to disclose your personal information

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